Terms & Conditions
Clear and Fair Terms
General Terms
By accessing and using the bonarella website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time, and changes will be effective immediately upon posting.
Products & Pricing
All product descriptions, images, and prices are subject to change without notice. We strive to ensure that all information on our website is accurate; however, errors may occur. We reserve the right to correct any errors and to cancel or refuse any order based on inaccurate information. Prices are displayed in EUR, USD, GBP, or AUD depending on your selected region.
Orders & Acceptance
All orders are subject to acceptance and availability. We may refuse or cancel an order at our discretion, including cases of suspected fraud or unauthorized transactions. A contract is formed only when we send you a confirmation email accepting your order.
Payment Terms
We accept payments via PayPal, Visa, and Mastercard. All payments must be received before we process your order. Payment is processed securely through encrypted connections. By placing an order, you authorize us to charge your selected payment method for the total amount shown at checkout.
Shipping Terms
We ship to most countries worldwide. Delivery times are estimates and may vary depending on your location and customs processing. Shipping costs are calculated at checkout based on your delivery address and order weight. International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Returns & Refunds
We offer a 30-day return window from the date you receive your order. Items must be returned in their original condition. Refunds are processed within 5-10 business days after we receive and inspect the returned items. For detailed information, please refer to our Returns & Refunds page.
Privacy
Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of BONAR LIMITED or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.
Limitation of Liability
BONAR LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability in any matter is limited to the amount paid by you for the products purchased.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
For any questions regarding these terms, contact us at [email protected]
BONAR LIMITED, RM1105-10, 11/F BLK C, Phase 1 Kwai Shing Ind Bldg, 36-40 Tai Lin Pai Rd, Kwai Chung, Hong Kong